Legal

Privacy Policy

Last updated: 22 June 2026

SABXI ("we", "us", "our") operates the website at sabxi.com and the SABXI mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

We may collect the following types of information:

• Account information — name, phone number, email address, and delivery address when you register or place an order.
• Order information — products ordered, payment method, delivery preferences, and order history.
• Location data — delivery address and, with your permission, live location to track orders and improve delivery accuracy.
• Device information — device type, operating system, browser type, IP address, and app usage data.
• Communications — messages you send to our support team and feedback you provide.
• Waitlist data — email address if you join our early-access waitlist on the website.

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders from SABXI Studio.
• Provide live order tracking and delivery updates.
• Manage your account, subscriptions, and payment processing.
• Send order confirmations, service notifications, and promotional offers (you can opt out of marketing at any time).
• Improve our products, app experience, and delivery operations.
• Comply with applicable laws and resolve disputes.

Sharing Your Information

We do not sell your personal information. We may share data with:

• Delivery partners — to fulfil and deliver your orders.
• Payment processors — to securely process transactions.
• Service providers — who help us operate the app, website, analytics, and customer support.
• Legal authorities — when required by law or to protect our rights and safety.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for location tracking or marketing communications.
• Request a copy of the data we hold about you.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at hello@sabxi.com.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.

Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.